Answers calls 24/7, understands what customers need, captures every detail, and hands off when necessary.
180 to 400 ms latency
Nine AI agents. Each built to own a real part of the work. Deploy as many specialized workers as your shop requires, keeping every handoff clean and verified.
Every handoff is cryptographically sealed and written directly to your CRM ledger - zero dispatcher phone tag, zero forgotten part returns.
Audit trail: VerifiedChoose from a range of natural-sounding voices to give your Bexa agent the tone, personality and professional feel that best represents your business.
Choose an available voice and communication style that matches how you want your business to sound on the phone - subject to the voices available on the platform.
Built from platform voices only. Bexa does not imitate real people or public figures.
Service calls
Intake
Front desk
Sales follow-up
Bexa is designed to do more than simply answer calls. It can qualify inquiries, capture important information, schedule appointments and move each conversation toward the appropriate next step as per your provided instructions, only once.
First contact answered and scheduled without hold times.
Intake accuracy: 99.8%Updates go out without anyone chasing dispatchers or trucks.
Zero office lagThe handoff that usually breaks, tracked precisely by OEM SKU.
Core RMA handledThe invoice follows the job, not the owner's memory or paper receipts.
Immediate dispatch closeBexa is powered by infrastructure designed specifically for AI-driven customer conversations, giving your business a dependable and consistent calling experience.
Deep diagnostic triage vs. generic voicebot
180ms – 400ms Latency
Optimal AI response
Vs Competitors
800ms Avg Latency
Speak detection
Detecting that the caller has finished speaking
Responsive text
Generating the first useful response text
Producing audio
Producing and delivering the first audio
Unit identified
Navien NPE-240A2
Primary code
E-110 Flow Limit
Truck stock
Bay 3 / Rack 14
Assigned tech
Master Tech #04
Why trade and service operators choose specialized field dispatch over raw developer APIs.
Implementation & Onboarding
Architecture Delivery
DIY developer coding, manual prompt engineering & raw API wiring
Done-for-you implementation
Conversation Flows & Logic
Deterministic Scripting
Generic conversational prompt scripts & brittle decision trees
Conversation flows built for you
Domain & Trade Knowledge
Field Schematics
Uncalibrated public LLMs without mechanical or trade schema knowledge
Business-specific training
Human Ops & Handoff
Trade Ops Manager
Community Discord, automated bot triage & zero trade oversight
Dedicated account support
Lifecycle Tuning & Prompts
Continuous Calibration
Self-serve dashboard changes with risk of caller drop-offs
Assisted updates and optimization
Telemetry & Oversight
Real-Time Ingestion
Raw webhook dumps or flat audio links with blind execution
Ongoing visibility through the dashboard
In trade and home services, speed to lead is the entire business. Voicemail isn’t a safety net - it’s an immediate surrender to your competitor down the road.
85%
Emergency callers with leaking pipes or dead furnaces hang up within 6 seconds and dial the next competitor.
1 in 3
A single missed inbound during freezes, heatwaves, or peak hours diverts high-margin repair work to competitors.
42%
Nearly half of high-intent service inquiries arrive when dispatch is offline or on lunch, leaving marketing dollars wasted.
Zero Spam
Automated robotic and telemarketer screening filters out nuisance noise so your team only touches verified jobs.
Bexa answers in under 2 rings, triages the emergency, and locks dispatch before your competition even sees the missed lead.
Hear the differenceAccess call logs, recordings, and full transcripts from one centralized dashboard. Review every customer interaction, understand what happened, and keep your team informed.
Robert M.·Emergency plumbing
Today, 10:42 AM · Duration 2m 14s
“There's water actively pouring down from under the kitchen sink. It's pooling fast.”
“Understood Robert. Reach directly behind the supply line and turn the silver oval valve clockwise. Master Tech Dave is already dispatched to your address.”
Search any phone conversation by technician, job keyword, or customer symptom with zero latency.
Lossless 24kHz audio archived securely, encrypted in transit and at rest.
Transcripts, key takeaways, and work orders sync immediately to field technician mobile apps and shop dispatchers.
Real trade intelligence experts who know your shop.
Need to update a script, workflow or response? Your dedicated account manager will listen to your requirements and coordinate the changes for you-without making you struggle through chatbots.
Direct real-time access to your dedicated voice strategist-no support tickets, no queues.
We train your agents on your exact pricing, warranty rules, OEM codes, and technician dispatch matrices.
Coordinate updates directly with your human strategist, tested and deployed in under 24 hours.
“We test your voice agents on your actual edge cases before a single live customer call goes through.”
Sarah K.Online
Dedicated Account Manager · Trade Ops Specialist
Last change deployed 14m ago
Water heater triage flow updated
See the exact revenue recovered when zero inbound calls slip through to competitors.
Calculations reflect median intake benchmarks across 120,000+ simulated and live trade service dispatches.
ROI is calculated by comparing recovered revenue from captured missed calls against the monthly Bexa subscription cost plus any offset receptionist overhead. Even converting 2-3 additional service jobs per month typically delivers over 1,000% return.
Yes. Plan tiers are fully flexible on a month-to-month basis. You can scale capacity during seasonal spikes (like HVAC summer surges or freeze bursts) and dial down during slower months without penalty.
Overage minutes are billed transparently at your tier's fixed rate ($0.25 to $0.35/min) with zero penalty surcharges or hidden fees. We automatically alert your account manager if upgrading tiers saves you money.
No long-term contracts. Every tier includes 100% done-for-you workflow configuration, trade script customization, and CRM integration handled by your dedicated US-based account manager at zero extra charge.
Choose the plan that fits your call volume. Every tier includes dedicated trade setup, custom voice intelligence, and end-to-end CRM dispatch integration.
Best for a low-volume service business that needs basic 24/7 call answering and appointment booking.
$499/month
Billed monthly · 500 call mins included
Includes:
Best for businesses with regular inbound call volume and more than one workflow.
$699/month
Billed monthly · 900 call mins included
Starter features:
Best for established operators, busy service businesses, and businesses with multiple workflows.
$1,099/month
Billed monthly · 2,400 call mins included
Growth features:
Best for high-volume businesses, multi-location operators, or businesses with broader automation needs.
$1,599/month
Billed monthly · 5,500 call mins included
Scale features:
Clear answers on live voice latency, trade CRM integrations, edge-case handling, and onboarding without disruptions.
Bexa utilizes proprietary acoustic spectral filtering and sub-200ms neural speech models tuned specifically for noisy mechanical rooms, running water, engine rumble, and street traffic. It isolates caller speech and reliably captures critical diagnostic details.
Acoustic Isolation: PCM 24kHz Telemetry Verified
Bexa connects directly via bi-directional verified APIs and webhooks. Work orders, caller audio recordings, diagnostic transcripts, parts reservations, and technician assignments are injected straight into your CRM ledger within seconds-zero manual re-entry.
Every trade workflow is pre-mapped with your custom diagnostic rules and safety boundaries. If an unclassified situation or urgent out-of-scope emergency arises, Bexa executes a seamless, instant warm handoff to your on-call human technician or shop dispatcher with full context.
Our dedicated onboarding engineering team configures, tests, and deploys your custom calling agents within 24 to 48 hours. Your dedicated human account manager tests your live scripts against real trade edge cases before a single customer call goes live.
Yes. You can forward overflow calls, after-hours traffic, or entire incoming phone lines directly to Bexa with standard SIP trunking or call forwarding from any carrier-no hardware changes needed.
Minutes are measured by actual live call connection time. If you exceed your plan's included minutes during unexpected storm surges or peak seasons, transparent per-minute overage rates ($0.25–$0.35/min depending on tier) kick in automatically with zero dropped calls.
Our trade systems engineers are on standby to design custom multi-branch dispatch models.
Give every qualified caller a faster response and every conversation a clear next step with Bexa.
